Tampa Bay Awning Network ("TBAN", "we", "us", or "our"), operated by US Awning Network Com Inc, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://tbawningnetwork.com or use our services.
Plain English Summary: We collect information you give us (like your name and phone when you sign up) and basic site analytics. We do NOT sell your personal information to third parties. Contractor leads go only to the network operator — never to outside marketers.
1. Information We Collect
1.1 Information You Provide Directly
When you claim a listing, sign up as a partner, or submit any form on our Site, we may collect:
- Name (first and last)
- Business name and Florida contractor license number
- Email address
- Phone number
- Business address and ZIP code
- Trade / specialty
- Website URL
- Any other information you voluntarily provide
1.2 Information Collected Automatically
When you visit our Site, we automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on pages
- Referring URL (where you came from)
- Device type (mobile, desktop, tablet)
1.3 Publicly Available Data
Contractor listings on this Site are compiled from publicly available sources including:
- Florida Department of Business and Professional Regulation (DBPR) license database
- Google Business Profile public data
- Other publicly available business directories
If your business appears in our directory and you wish to update or remove your listing, contact us at info@tbawningnetwork.com.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your contractor listing or partner account
- Connect homeowners with contractors in their area
- Send you leads and network communications relevant to your business
- Verify your Florida contractor license
- Send you updates about the TBAN network, dealer program, and partner opportunities
- Improve our Site and services
- Comply with legal obligations
3. How We Share Your Information
3.1 What We DO Share
- Your listing information (name, business, phone, trade, ZIP) is displayed publicly on the Site so homeowners can find and contact you
- Lead notifications go to TBAN network management (Bill Becker / US Awning Network Inc) only
- GoHighLevel (GHL) — our CRM platform — receives form submission data to manage contacts and workflows. GHL's privacy policy applies to data stored in their system.
3.2 What We DO NOT Do
- We do NOT sell your personal information to third-party advertisers or data brokers
- We do NOT share your contact information with other contractors without your consent
- We do NOT share your information with Russ Voelz, Tampa Bay Awning LLC, or any manufacturing partner without your express consent
3.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of TBAN, our users, or the public.
4. Data Retention
We retain your information for as long as your account or listing is active, plus a reasonable period thereafter. Lead submission logs are retained on our secure server. You may request deletion of your data at any time by contacting us at info@tbawningnetwork.com.
5. Cookies & Tracking
Our Site may use cookies and similar tracking technologies to improve your experience. These may include:
- Session cookies — temporary, deleted when you close your browser
- Analytics cookies — help us understand how visitors use the Site
You can disable cookies in your browser settings, though this may affect Site functionality.
6. Third-Party Services
Our Site uses the following third-party services, each governed by their own privacy policies:
- GoHighLevel (GHL) — CRM and form processing (billbeckerconsulting.com)
- Leaflet.js / OpenStreetMap — map tiles for contractor location display
- Google Fonts — typography (may log IP addresses per Google's policy)
7. Security
We implement reasonable technical and organizational measures to protect your information, including secure HTTPS transmission and server-side lead logging. However, no internet transmission is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us immediately at info@tbawningnetwork.com.
9. Your Rights (Florida & CAN-SPAM)
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time (reply STOP to any SMS, or click unsubscribe in any email)
- Request removal of your business listing from our directory
To exercise any of these rights, contact us at info@tbawningnetwork.com.
10. SMS & Phone Communications
By providing your phone number, you consent to receive SMS messages and phone calls from TBAN related to your listing, leads, and network updates. Message and data rates may apply. Reply STOP to opt out of SMS at any time.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.
12. Contact Us
Questions or concerns about this Privacy Policy?
- Email: info@tbawningnetwork.com
- Address: 2780 East Fowler Ave, Suite 109, Tampa, FL 33612
- Website: https://tbawningnetwork.com